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Core team members

Jignesh Lalji Gajra (Partner):

Mr.Jignesh Gajra is the co-founder and partner of Miracle Technologies. Mr.Gajra has more than 15+ years of experience in IT industries & worked with various known IT brands to gather knowledge on various products like Tally, SAP, Microsoft, Evolve, Kodak, Spine Payroll, Biz Analyst Mobile App, Quick heal, Netprotector, K7 Security, Kaspersky, Trend Micro Antivirus & so on.

Mr.Gajra since his early days has desire to become Chartered accountant thus after his graduation he started doing job in IT firm Millennium Business Machines Pvt Ltd as sales executive for Tally Software along with that he started perusing Charted accountant exam. His determination, dedication & honesty admires Viren Reshamwala (Director of Millennium business machines Pvt Ltd) to grant his separation & allow Mr.Gajra with Mr.Reshamwala full support to firm Miracle Technologies.

Mr.Gajra major role is generating cash flow, sales, and revenue utilizing a combination of human, financial, intellectual and physical capital with a view to fuelling economic development and growth. You can’t do business without business skills. Mr.Gajra has basic skills like communication, influencing, negotiation and line management, leadership, presentation, strategic thinking & project management.

Mrs. Komal Jignesh Gajra (Graduate & now Persuing CA final year) :

Mrs. Gajra is working as CEO & responsible for all day-to-day management decisions and for implementing the Company's long and short term plans along with Mr.Jignesh Gajra. She has good ability to learn from the past, strong communication skills, building good business relationships with customers, coaching employees effectively & thinking outside box with willing to take good calculating risk to achieve goals of the organization. These is the only reason she has prominent place in Miracle Technologies for its growth.

Her main role is to lead the miracle team, advice the board, Supports motivation of employees in organization products/programs and operations, Ensures staff and Board have sufficient and up-to-date information, Looks to the future for change opportunities, Interfaces between Board and employees, Interfaces between organization and community, Formulates policies and planning recommendations to the Board, Decides or guides courses of action in operations by staff, Manages human resources of organization, Manages financial and physical resources.

Mrs.Gajra also responsible for Creating and implementing the Miracle Technologies organization's vision and mission. Mrs.Gajra delegate management responsibilities to others regarding marketing strategies, accounting methods, technology and other areas to team.

Ms.Snehal Panvalkar:

Ms.Panvalkar is working as Account Manager having responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. She serve as the interface between the customer service and the sales team in a company. They are assigned a company's existing client accounts.

The purpose of being assigned particular clients is to create long term relationships with the portfolio of assigned clients. Her role includes identifying potential new clients and business opportunities, generating ways to attract new clients, Liaising with clients in order to identify their needs, dealing with client requests, designing marketing strategies and media proposal for product & services, ensuring clients pay on time, ensuring that company outgoings paid on time, communicating client agendas to other members of staff, Acting as a first point of contact for miracle clients, setting up meetings, Liaising with other departments in the company according to client requirements, general administrative duties, Giving presentation, selling products and new campaigns.

Ms. Sahana Ali:

Ms.Sahana is working as service manager typically responsible for managing service level agreements with customers and external service providers. Her skill includes: A proven ability to lead, coach and support a team of people to achieve quality based outcomes

  • • Proven ability to communicate professionally and effectively in both written and spoken English
  • • Strong interpersonal skills and effective professional networks ,
  • • Ability to build effective relationships both within and outside the organisation , An awareness of their own strengths and areas for development and committed to ongoing competency development
  • • Experience in initiating, embracing, driving and managing positive change ,
  • • Demonstrated awareness, sensitivity and commitment to the Treaty of Waitangi ,
  • • Exceptional organisational skills ,
  • • A commitment to safe work practices ,
  • • The knowledge and skills to use computers and related technology efficiently .Her role includes the following tasks: Defining and managing service level agreements with customers, Train the sales staff using best practices in upselling, customer satisfaction and brand promotion, Manage work order system, including invoice logging, and generate service invoices, Increase sales across all channels through effective hiring, training and management approaches, Providing knowledge, experience and advice to support staff in their role, Ensuring support staff have the skills and knowledge to deliver a quality service to the people being supported, Ensuring all staff are operating in line with the vision and values of Services, Setting clear expectations for staff, Coordinating the effective, professional day to day running of allocated services, Creating a productive and supportive team within services, Providing cover for other colleagues in their absence.
  • • Taking responsibility for ensuring all staff follow safe work practices,
  • • Consistently looking at ways to improve the quality of our service,
  • • Managing resources (incl. financial, property and staffing),
  • • Maintaining respect, a positive attitude and professionalism in all actions,
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